New Patient Contact Information

In an effort to improve the service to our patients, we want you to be aware of our office policy. Appointments are reserved to meet your needs and the length of your appointment is based on your individual treatment. Please respect the time we have reserved for you by being prompt for your appointment. In order to serve our patients better, we require two business days notice to change an appointment. Appointments cannot be changed via voicemail. If insufficient notice is given, we reserve the right to apply a MISSED APPOINTMENT fee of $100.00 to your account. We require payment on date of service. Insurance re-imbursement will go directly to the insurance subscriber. Thank you for your understanding. We look forward to providing exceptional care for you and your family.

CONSENT: This is to certify that I, undersigned, consent to the dental and oral surgery procedures agreed to be necessary or advisable for myself or my child, including the use of local anaesthetic or other drugs as indicated and I will assume responsibility for fees associated with those procedures.

We are committed to protecting the privacy of our patients’ personal information and to utilizing all personal information in a responsible and professional manner. This document summarizes some of the personal information that we collect, use, and disclose. In addition to the circumstances described in this form, we also collect, use, and disclose personal information when permitted or required by law. We collect information from our patients such as names, home addresses, work addresses, home numbers, cellular numbers, work numbers, and email addresses (collectively referred to as “Contact Information”). Contact information is collected and used for the following purposes: ∙ To open and update patient files. ∙ To invoice patients for dental services, to process credit card payments, or to collect unpaid accounts. ∙ To process claims for payment or reimbursement from third-party health benefit providers and insurance companies. ∙ To send reminders to patients concerning the need for further dental examination or treatment. ∙ To send patients informational material about our dental practice. Contact Information is disclosed to third party health benefit providers and insurance companies where the patient has submitted a claim for reimbursement or payment of all or part of the cost of dental treatment or has asked us to submit a claim on the patient’s behalf. Financial information may be collected in order to make arrangements for the payment of dental services. We collect information from our patients about their health history, their family health history, physical condition, and dental treatments (collectively referred to as “Medical Information). Patients Medical Information is collected and used for the purpose of diagnosing dental conditions and providing dental treatment. Patients’ Medical Information is disclosed: ∙ To third party health benefit providers and insurance companies where the patient has submitted a claim for reimbursement or payment of all or part of the cost of dental treatment or has asked us to submit a claim on the patient’s behalf. ∙ To other dentists and dental specialists, where we are seeking a second opinion and the patient has consented to us obtaining the second opinion. ∙ To other dentists and dental specialists if the patient, with their consent, has been referred by us to the other dentist or dental specialist for treatment. ∙ To other dentists and dental specialists where those dentists have asked us, with the consent of the patient, to provide a second opinion. ∙ To other health care professionals such as physicians if the patient, with their consent, has been referred by us to the other health care professional for either a second opinion or treatment. If we are ever considering selling all or part of our dental practice, qualified potential purchasers may be granted access as part of the due diligence process to patient information in order to verify information important to the potential sale. If this occurs, we will take steps to ensure that the prospective purchaser safeguards all personal information. Dentists are regulated by the Alberta Dental Association and College which may inspect our records and interview our staff as part of its regulatory activities in the public interest.